What is the estimated shipping time for orders?
Your estimated delivery date is indicated on your basket page. We aim to dispatch your order within 1-3 business days. You will receive your order within 4 business days. Our delivery days are Monday-Saturday for United State.
Be Attention: If one product in your order is out of stock, the customer has the ability to cancel the order or replace it with another item. When this situation happened, the Relipop customer service team will contact you by email firstly, you can tell us your decision by email, but if you do not notice this email, we will continue to contact you by phone the next day, if this time we also disconnect with you, then we will arrange the refund of this item (For customer buy one item) or refund of this item and arrange the shipment of other available items(For customer buy several items). Besides, Any questions, please feel free to contact our customer service team (info@relipop.net)
How much does shipping cost? Do you offer free shipping?
Free shipping over $49 (except US)
Standard Shipping Under $49 Cost $4.99
What courier to use and shipping time
United Kingdom: CneExpress
7-12 business days
Germany: CneExpress
12-20 working days
United States: USPS
5-7 business days
Canada: CneExpress
7-13 business days
India: CneExpress
12-20 business days
New Zealand: E-NZ
21-28 business days
Australia: YunExpress
6-10 business days
(Once your product has been shipped, you will receive a confirmation email, and shortly after you will be able to track your order on your carrier's website. Bank holidays and weekends will increase your delivery time).
Missing or Lost Package：
If the goods are lost in transit, a full refund will be given after we confirm. If the goods fail to arrive at the destination on time, the customer strongly requests a refund, and we will refund the customer in full.
